Project Management, Sales, Marketing, and Customer Service specialist with 14 years of experience leading initiatives from planning through closure, including budget/timeline management and performance reporting.
Highly skilled in coordinating cross-functional teams and stakeholders, tracking KPIs, and improving customer experience across touchpoints to increase satisfaction, loyalty, and sales results.
Known for an operational mindset, strong execution, adaptability, and translating business needs into structured, measurable digital experiences with continuous improvement.